Technical Tidbits

Symptoms

The Access Suite Console is no longer able to properly communicate with Web Interface. The option to Create Sites is no longer available in the Common Tasks Pane of the Access Suite Console, and running discovery reports a warning which states “Could not contact any Web Interface configuration servers.”

Causes

This is caused by installing Microsoft .NET 2.0 on a Web Interface 4.0 server.

WorkAround

Remove .NET version 2.0.

-Or-

Create a file called “mmc.exe.config” in the \Windows\system32 directory and add the following lines to the file. You should be able to open the Access Suite Console without any further problems.

<?xml version ="1.0"?>
<configuration>
       <startup>
            <requiredRuntime version="v1.1.4322"/>
            <supportedRuntime version="v1.1.4322"/>
       </startup>
</configuration>

Symptoms

The Access Suite Console is no longer able to properly communicate with Web Interface. The option to Create Sites is no longer available in the Common Tasks Pane of the Access Suite Console, and running discovery reports a warning which states “Could not contact any Web Interface configuration servers.”

Causes

This is caused by installing Microsoft .NET 2.0 on a Web Interface 4.0 server.

WorkAround

Remove .NET version 2.0.

-Or-

Create a file called “mmc.exe.config” in the \Windows\system32 directory and add the following lines to the file. You should be able to open the Access Suite Console without any further problems.

<?xml version ="1.0"?>
<configuration>
       <startup>
            <requiredRuntime version="v1.1.4322"/>
            <supportedRuntime version="v1.1.4322"/>
       </startup>
</configuration>